Service

Customers who are interested in on-site inspections, we will accompany them throughout the visit.

Email, Telephone Consultation.

Recommend products that suit customer needs.

Create an economical overall solution for you.

Create customer files, a dedicated project manager handles all customer inquiries and complaints, maintenance and emergency services.

Unified service standards, all-round professional guidance, and experienced sales managers help you formulate reasonable plans.

Our professional engineers are responsible for following up the customer's project, and go to the construction site to approve the implementation plan and process data.

During installation, professional technicians will conduct on-site training for users and provide guidance on problems that may be encountered during use.

Environmental Protection Industry Standard Certification
CER certification
CCC certification

Customers can contact us at any time within 24 hours, answer customer questions in a timely manner after receiving customer maintenance notices, ensure that after-sales problems are responded within 2 hours, and solutions are determined within 24 hours. Arrange after-sales service engineers to repair on site if necessary. Customers can not only get high-quality products from us, but also get the expected equipment operation efficiency. During the warranty period, if it is not damaged by human factors, it will be repaired. Beyond the warranty period, there will be sufficient and timely supply of spare parts for wearing parts of the supplied products.

The company uses ERP to manage customer data, orders and production processes, and actively monitors the entire process of products that are put into use.